Many Nigerians, who have banking issues, find it hard on how to contact the customer service representatives of their banks. This is why it is important we write this post to guide customers of Nigerian commercial banks. In this post, we’ll be looking at customer care lines, email addresses, and websites of commercial banks in Nigeria.
This post is thoroughly done to guide you properly. Now, let’s take a look at them.
Customer Care Lines, Email Addresses, and Websites of Commercial Banks in Nigeria
Before we go on to presenting the customer care lines, email addresses, and websites of these commercial banks, you should know that the easiest way to solve any bank issue is by going to the nearest branch of that bank close to you. It is only when there is no branch close to you, or you have gone and there is no effective solution to the case, that you resolve to contacting them through these phone numbers and email addresses.
The banks would be arranged in alphabetical order.
1. Access Bank
Phone Numbers: 01- 2712005-7, or 01-2802500, or 07003000000; while 01-2273007 is for Mobile Pin Activation.
Email Address: contactcenter@accessbankplc.com
Website: www. accessbankplc.com
2. Citibank
Phone Numbers: 01 279 8400, and 01 463 8400
Email Address: publicaffairs.nigeria@citi.com
Website: www.citi.com
3. Ecobank
Phone Number: +234 1 277 2904
Email Address: ecobankenquiries@ecobank.com
Website: www.ecobank.com
4. Fidelity Bank
Phone Numbers: 070034335489 and Whatsapp: +2349030005252
Email: true.serve@fidelitybank.ng
Website: www.fidelitybank.ng
5. First Bank
Phone Numbers: 01-4485500, or 0708-062-5000, or 01 905 2326.
Email Address: firstcontact@firstbanknigeria.com.
Website: www.firstbanknigeria.com
6. First City Monument Bank (FCMB)
Phone Numbers: 0700 329 0000 or 01-279 8800, or Whatsapp to 09099999814, or 09099999815
Email Address: customerservice@fcmb.com
Website: www.fcmb.com
7. Globus Bank
Phone Number: 01-2259000 or 01-2259001
Email Address: contactcenter@globusbank.com
Website: www.globusbank.com
8. Guaranty Trust Bank
Phone Numbers: 01448000, or 070 0482 6663 28, or 080 2900 2900, or 080 3900 3900, 737
Email: gtassistant@gtbank.com.
Website: www.gtbank.com
9. Heritage Bank
Phone Numbers: 01- 2369000, 0700-HERITAGE
Email Address: info@hbng.com
Website: www.hbng.com
10. Key Stone Bank
Phone Numbers: 0700 200 0300
Email Address: contactcentre@keystonebankng.com
Website: www.keystonebankng.com .
11. Polaris Bank
Phone Numbers:
0700-POLARIS, or 0700-7652747, or 0806 988 0000, or 1 448 2100
Email Address: yescenter@polarisbanklimited.com
Website: www.polarisbanklimited.com
12. Providus Bank
Phone Number: 070077684387
Email Address: businessconcierge@providusbank.com
Website: www.providusbank.com
13. Stanbic IBTC Bank
Phone Number: 0700 909 909 909
Email Address: : customercarenigeria@stanbicibtc.com
Website: www.stanbicibtc.com
14. Standard Chartered Bank
Phone Number: +234 1 270 4611 – 4
Email Address: clientcare.ng@sc.com
Website: www.sc.com
15. Sterling Bank
Phone Number: 07008220000, or 070078375464, or 014484481-5, or WhatsApp +234 906 000 6449
Email Address: customercare@sterling.ng
Website: www.sterling.ng
16. SunTrust Bank
Phone Number: 0908 733 1440
Email Address: helpdesk@suntrustng.com
Website: www.suntrustng.com
17. Titan Trust Bank
Phone Number: 07000200200,or 012265100,or 012265129
Email Address: contactcentre@titantrustbank.com.
Website: www.titantrustbank.com
18. Union Bank
Phone Numbers: 01-2716816, or 07007007000, or WhatsApp: 09070070001
Email Address: customerservice@unionbankng.com
Website: www.unionbankng.com
19. United Bank For Africa (UBA)
Phone Numbers: 0700 2255 822, or 0700-CALL-UBA, or 01 280 8822 (2808UBA), or 01 631 9822
Email Address: cfc@ubagroup.com
Website: www.ubagroup.com
20. Unity Bank
Phone Numbers: 0708 066 6000, or 0705 732 3226
Email Address: we_care@unitybankng.com, or customercare@unitybankng.com
Website: www.unitybankng.com
21. Wema Bank
Phone Numbers: 07000PURPLE, or 07000787753, or 08039003700, or SMS to 07051112111, or WhatsApp 09044411010
Email Address: purpleconnect@wemabank.com.
Website: www.wemabank.com
22. Zenith Bank
Phone Numbers: 234-1-2787000, or 0700ZENITHBANK
Email Address: zenithdirect@zenithbank.com
Website: www.zenithbank.com
Conclusion
This post has done justice to the topic of customer care lines, email addresses, and websites of commercial banks in Nigeria. You simply have to read through and know your bank.